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what is wrong with my freezer?

i have a matsui fridge freezer when you open the freezer there is a lot of ice like snow forming at the top of the freezer we think it is the seal how will i find out what is wrong
linda, February 2011
hi, try defrosting your freezer, even if it says frost free, also, run ur finger along seal 4 any breaks, is the seal still sucking ?

jayne, February 2011
link Click here to see other fixes for Matsui.