My freezer has thick ice on the bottom under the basket and is leaking water. It looks like the water is coming from inside the freezer, not from underneath I have checked underneath and can't see anything leaking. It is not a continuous leak it happens about twice a day.

Carron, March 2011

Could be a fault with your cycle not defrosting Whirlpool despatch a service agent out in Croydon www.agsrefrigeration.co.uk they found the cause and fixed.

Antonio, March 2014