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How can I get the front off my truma ultraheat?

How can I get the front off my truma ultraheat, I have tried the method in the manual but when i pull at the top the whole thing comes off the wall
John W., March 2011
you have to push the panel at the back of the cover in on both sides , there are springs under it. if you have a look on the truma web side on the s3002 the is a video how to take the cover off.

Tony Brown, March 2011
Hi, Remove the two screws from bottom of cover. Remove control dial and gently pull cover away. Try the link, www.eriba-amiga.co.uk/project_ultraheat.html

Malcolm, March 2011