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Getting new parts for XEROX 815S shredder?

Why did the Xerox XRX81S eat the plastic paper guide that covers the cutting drums? this item looks like arake and it has broken and got eaten by my shredder. What can i do to fix my shredder?
Peter Torresan, August 2006
have you tried sales@gwhitedist.co.uk

pop, April 2008
link Click here to see other fixes for Xerox.