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my hja6100 fridge freezer has stoped working it?

my hja6100 fridge freezer has stoped working it is 15 months old. the water filter froze and broke open, and most things in the lower part of the fridge froze also. we emptyed the contents an left the doors open to thaw out overnight and then swiched back on this morning and it is still not down to temprature. help please :(
mark willcox, March 2011
why would a plumber be able to fix a fridge/freezer you need a refrigeration engineer.

wilko02-85, January 2012
yes it did work,even though my other fan was working...job done

Chris, July 2011
did changing the fan solve the problem as i got same problem

Chris Giles, July 2011
Mine has done the same, this is the second one the first one had the same fault and was replaced.

Lin, May 2011
Mine has done exactly the same thing, and most plumbers aren't interested in a call out to a fridge freezer of this "American" style.

Steve Tucker, Kent, April 2011
miners just done same, had engineer out, needs new circulating fan, mines still under warrinty so leaving it to them.

joe, April 2011