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sams er420m?

when i turn register on any position with key it comes up as closed can any one tell me what the problem is i do have manual but does not explain anything about it
gareth, March 2011
tried this but alarm sounds turned key to all positions and they say closed

gareth, March 2011
It means no one has logged on. Use your clerk button (CLK#) to log on. try 1 CLK#

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If anyone needs a Sam4s/ samsung ER-420m manual,

http://the-checkout-tech.com/manuals/cashregisters/Samsung_ER-420M_operating_programming_manual.html

Registerman, March 2011