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My russell hobbs steam glide iron is not heating up?

My Russell Hobbs steam glide purple and white iron is not heating up. The green power light and the red temperaure lights come on but there is no heat at all
Mrs Sandra Middleton, March 2011
The exact same thing has happened to mine. Can anyone help please.

Sarah, March 2011
link Click here to see other fixes for Russell Hobbs.