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bobbin case not going round?

when i try to collect cotton from the bobbin it doesn't pick it up and doesn't move at all
traky, March 2011
hi ken it's a new home machine. not sure what you mean

tracky, April 2011
Hello Traky,
IIf you have a Singer it may be a broken top gear, take the top off the machine and have a look.

ken, March 2011