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my mums hotpoint washing machine runs through the cycle but willnot spin an?

my mums hotpoint washing machine will run throught the cycle but will not spin and the door will not open can any one help
jackie, August 2006
just testing to see if this works. I have asked the question. By the way I have unplugged the washing machine and opened the top and tried to manually open the door with no success.

jackie, August 2006
link Click here to see other fixes for Hotpoint.