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the light comes on but nothing happends?

i have a hetty hoover it is only a couple of years old when i turn it on the light comes on but nothing is happening! one minute it was working fine then i took it upstairs plugged it in and nothing!
denise, March 2011
i turned my hetty hoover on and only the light comes on but it was workin fine yesterday i have changed the fuse and still nothing pls help we have had the same problem and dont know where to send it to be repaired

emma simms, May 2012
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