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Register will not let me close a transaction as credit (CH)?

I am setting up the register for a new business, but I bought it used. I can only close transactions as cash, otherwise I get an error message. I downloaded the manual and followed directions but it still won't work.
GRL, April 2011
The button may have been re-allocated to another function, or it may have been locked out. Which brand and model?

Registerman, April 2011
As you failed, like a lot of numpties that use this site, to give us an idea of what the machine is, how do you think that you will get any help. No info = no help.

DB, April 2011