what and where do i down load programe to fix same.

Sammy Hughes, April 2011

If it's an Epson:

Sounds as if it needs the ink pads in the base changing. (Or wash them out and dry them before replacing them - very messy!!!).
Then use SSC Service Utility to reset the counter.
You can download SSC Service Utility.

http://www.ssclg.com/epsone.shtml

ChicksFan, April 2011

I don't understand your question, but if your printer is no longer working, take it your local council recycling centre to dispose of it, that is if you still have one!

Dave, April 2011