Your problem is very common & due to lack of servicing.If you remove the plastic bobbin cover & the bobbin & look into the bobbin case you will see a small hole in the metal bobbin case base.Apply a few drops of sewing machine oil into the hole & by hand turn the machine in REVERSE,6 turns should do the trick.Run the machine with no thread at high speed for a few minutes to allow the oil to work it's way in.It is vital for the machine that you oil this spot on a weekly basis.
Sewman, May 2011