I fix these machines for a living. Some thoughts:) ONLY THE GREY PULL ROLLS ARE DRIVEN! The red rollers only go along for the ride. To load the film use a file folder.... Wrap film around file folder, and use your hands to crank the film into the pull rollers
If you took all the film out the red rollers dont turn, which causes lots of confusion. My phone number is below, this is hard to describe feel free to call me.
bob haller service and sales 412 366 4906 pittsburgh pa, April 2011