I recently cleaned the soap drawer in my washer/drier and ever since, it's not taken the fabric softener fluid down during a cycle. The washing liquid goes down fine but the fabric softener just sits in the tray until the end and is defiantly still there at the end of the cycle! I can't work out what has gone wrong as it was fine before I cleaned it! I can't see any obstructions, my husband has double checked that I've not done anything wrong (what could possibly go wrong, it's so simple to get the drawer out!). Can anyone suggest anything please, I'm desperate!

Rainy, May 2011

Our machine has a little thing that sits in the softener and through which the softener flows when it gets added to the clothes. The little pipe it goes through gets clogged up with softener sometimes and it can be a heck of a job to unbung it. I usually end up running the hot tap into it which eventually send a long strand of solid softener out of the pipe, after which it works perfectly for a while till it bungs up again.

Hanoge, May 2011