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Temperature inside car is boiling, heating dial on cold?

Ford KA - the heating dial inside the car is turned to cold but hot air is coming through the vents. The engine appears normal temperature and the car is running smoothly any ideas? Thermostat gone? Fuse blown? Before taking it to Fords, any ideas? Please help...
Sue, May 2011
The heater control valve is the most likely item that has failed, if you contact me on nige110162(at)hotmail.co.uk I'll mail you the Ford fault finding guide

nigel, May 2011
link Click here to see other fixes for Ford KA.