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Crunching sound with Dyson DC04?

I have a Dyson DC04 which is making a crunching/grinding sound when the brush bar is down. The noise stops if I lift the brush bar but obviously doesn't clean as good. I have looked to see if there is an obstruction but cannot find anything. Does anybody have any other ideas as to what could be the problem and how I can solve it?
Ryan, September 2006
the clutch needs replacing

chris, September 2006
have you had the clutch looked at i had this problem with my dc04 replaced the clutch and all was fine, might be worth having the clutch looked at, could be the same problem.

matty, September 2006
link Click here to see other fixes for Dyson DC04.