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how can i fix my samsung rs21dcns?

I have frost formed at back of my american fridge freezer I read on here to remove the twin cooling system panel and get rid of ice, I am having trouble removing the panel. I have taken two screws from top and two from bottom but the panel still wont budge Help?
jacqui williams, May 2011
you probally need to switch f/f off and let it defrost ..
its more than likley ice thats sticking panel to back wall ..

there should be 4 screws holding panel on .. 2 at top behind vents .. 2 at bottom behind water bottle ..

we just done ours ..

bottom panel wont come unless you remove top light panel

1st step take light panel off at top - 1 screw and pop of plastic light defuser..
2 remove 3 screws that holds light panel on ..
3 remove light panel wiring plug

bottom panel ..

remove little vent plugs near top left right side
take out 2 screws behind vents
remove water bottle - 2 screws -place bottle on floor of fridge ..
remove 2 screws bottom left-right of panel ..

there is no other screws - so if panel stuck its ice behind it ..

pirze top of panel open and pour lots of hot water down inside panel - this will free panel away ..

we got a diy kit from this listing - guy very helpfull

copied and pasted post

samsung fridge freezer problems ?
RS21 NOT COOLING IN FRIDGE - NOISY

RSH1 NOT COOLING IN FRIDGE - NOISY

i hope this post helps you save a lot of time by not messing about trying all the weird and wonderfull help/tips that you can find on the internet

we have tried every help/tip thats availabale on the internet reguarding this problem - but you cant solve this without replacing faulty parts ... yes you can keep appliance working for another month by defrosting it but this is only really delaying problem ..

we came across this guy on you tube who is an expert on samsung fridge freezers he is authorized samsung repairer and has repaired over 3000 appliances..

http://www.youtube.com/user/SamsungFridgeFreezer

we explained what we have tried so far etc , and he said everyone says the same thing ..bottom line is there is no quick fix - the only way to totaly cure fault is to replace the faulty components .. he does a kit which is available on ebay ...

RS21 KIT Item number: 280596204942

RSH1 KIT Item number: 280583238579

these are the cheapest that i can find , when we bought kit it was a good £30 cheaper than anywhere else

with this guy your not just buying spares they offer full back service via the samsung trained engineers all free of charge -

video on how to fit part etc also with kit

if you check this guy feed back you will see how may people he has helped ...

he tel no is below most of the youtube videos so i dont think he will mind me putting on here ..

samsung repairs - spares - advice

tel 07407 734 204

calum

lorna, May 2011
link Click here to see other fixes for Samsung.