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zanussi dws.919 not cleaning top shelf?

my zannussi dishwasher is not cleaning top shelf and it appears the arm is not rotating but water is coming out?
stevey b, May 2011
are the holes in the spray arm block?.is the rubber seal at the back of the top shelf ducting in place?

ck, May 2011
link Click here to see other fixes for Zanussi DWS919.