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how can i fix my washing machine, bosch, classixx, 1200s express?

my bosch washing machine, classixx will not take the fabric softener from the drawer into the washer, although it will take the washing liquid from either side. please help
Mrs Rooney, May 2011
Did you clean out the syphon tube in the drawer with a cotton bud, as this can have a build up of solidified softener. If you have done this all I can suggest is next time you add softener, dilute it first before adding it in the drawer.

Good Luck

Brian L, May 2011
already done that. made no differance

mrs rooney, May 2011
take drawer out clean it

mm, May 2011
link Click here to see other fixes for Bosch.