Have instant heat kettle model 224001, brought yesterday, problem get one cup of hot water then not able to use because hot water light flashing blue have to switch off for about 5-10 mins this cant be right will take me ages to give a cuppa to my family if they turn up. No trouble faulting in booklet.

julie, May 2011

Dunno, but I had the same issue with the same appliance. What I did though was filled the tank up and poured a cup of water, stopping it manually before it stopped by itself and that worked fine, so I did that for 5 or 6 cups, in a row, and it worked fine. I then went back to letting it stop automatically... and it worked fine, so I did that for another 5 or 6 cups worth, filling the tank inbetween obviously, and it seems to be working ok... we'll see.

TSD, June 2011