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Tricity Bendix SE 454BK, grill not working?

My cooker, model SE454BK, serial 40800030's grill isn't working, I can hear the fan come on and there's some heat out it but even turned up to full I can put my hand directly underneath the grill element. It also doesn't appear to glow red, is this a new element or is there a temperature regulator that could be causing the problem?

If it is the element is it easy to replace by yourself?
Nigel Hughes, May 2011
link Click here to see other fixes for Tricity Bendix.