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How can I fix my BOSCH logiixx 8 saying f 18?

I have read advice on how to drain and clean filter but our filter tap won't open ( guess from what I have read something is lodged in there) my enr number is WAS24466GB/04 FD 8705 300210. Is there another way to open filter?
Sarah, June 2011
link Click here to see other fixes for Bosch.