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bush big button twin cordless phones/ans machine?

i have the above and have now managed to get an additional handset to make it a trio. but when i plug in the additional handset ( which i know for a fact does work) there is no dialling tone. can anyone advise? is it possible to do this? thanks in advance
HELEN MCDONALD, June 2011
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bush big button twin cordless phones/ans machine?