pull out the drawer all the way, look at the back of the drawer, you should see a little finger indent, in plastic, it will be in the left or right hand side of the back of the drawer, press down on it,and pull the drawer out, if the pipe line down into the drum is blocked, with hard washing powder /ect, i would keep the drawer in , and keep pouring boiling water into the drawer to unblock it,
m, June 2011