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range rover electric mirror?

Range Rover Vogue March 2009. Passenger side door mirror should 'dip' to point downwards to kerb line when reverse is selected. Slight knock on mirror case when parking and now doesn't dip anymore. Can you help please? Any ideas what's wrong? How can I get into the outer plastic mirror mechanism case to check?
Any help gratefully received.
Ken
ken c, June 2011
you have to knock the mirror with a hammer

Dorijan, June 2011
link Click here to see other fixes for Range Rover.