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Triton Madrid II Shower problem?

When my shower is Turned on, Water no longer comes out of the shower hose and head but comes out of the small plastic Outlet Pipe.
How can I fix this?
Mr P. Ashton-King, June 2011
the PRD has gone, try www.showerspares.com or contact National shower spares on 0845 126 4141,

Gary, June 2011
link Click here to see other fixes for Triton Madrid.