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HJA 6852 Fridge freezer.(Howdens.)only freezer works?

On my two year old HJA 6852 Fridge freezer only the freezer works.Can anyone help?
Chrischirn, June 2011
Fridge freezer started making loud humming noise. Turned off and back on, defrosted freezer, both fridge and freezer not working at all even though the light comes on. Any ideas?

Paul, October 2013
link Click here to see other fixes for Howdens HJA 6852.