i have done all the neccessery tests required and proven that the pump for the toilet needs replacing, i just cant find it, there is no toilet rll holder in a panel where i was told it will be behind, so just need to find out where the pump is!

stu williams, July 2011

Thanks Gary and others- sorted mine out the same way. a bit of a tight squeeze but managed to extract the pump and pipe despite my big fat fingers!. I used a tiny screwdriver to free the tiny fan on the end of the pump - did the trick. I squirted a bit of mouldew / bleach remover on the fan before replacing the pump in the tank. I also ran loads of water through the system to clean out any remaining bits of gunk that had obviously found their way in! Saved me taking my motorhome 'Priscilla' to a service place who would have probably charged for a new pump and a couple of hours labour for the privilege! Goo luck fellow motorhomers!

Danny - Burnley, UK, July 2014

Spinning the little fan on the bottom worked perfect! That seemed to loosen it up and it runs again. Thanks!

James, September 2012

the pump is located under the control panel. it sits in the holding tank for the flush water. you'll feel a stiff hose about 3/4" in diameter. its at the end of that hose. you'll think youre going to break something but it will bend out thru the control panel hole.

gary, July 2011

if not too late here is the access to thetford website and their free pdf repair downloads.

uk & europe www.thetford-europe.com
australia www.thetford.com.au (even get request from australian campers)
australia site has stockist list.

home page select english {if in australia forget this selection it doesn't come up)
select customer service (top line)
select products from top line
select bulit in or portable which ever applies.
select user information from list on right.
select repair instructions from list on right
select built in or portable which ever applies.
select select your toilet series model number from right list.
you will now be in the pdf listings for your range of toilets just select those that apply to your toilet and down load them they're free.
as you go through watch for 'ask thetford' on left listings
you may not find what you want and you can send them a message.

for safety reasons which i agree with thetford do not offer repair advice for fridges. refer to service centre


bob

Bob, July 2011

go to the Thetford website and click on spares /spare parts. They have exploded diagrams for all their cassettes and units so you can identify the part you want. In your case it will give you an idea of how to get at the pump.

CCM 180117873, July 2011