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Hi My OKO-favorit Dishwasher 5040 is not washing the dishes. ?

The dishwasher tablets are not dissolving. I suspect that the water hearte is not functioning properly. I would appreciate your suggestions.
Regards.
Michael Travers., July 2011
if you open the door mid cycle is the water hot?
check all the holes in the spray arms are clean and not blocked with gunk

ck, July 2011