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tefal express anti calc GV7350?

Mid ironing session - suddenly no steam. Water in tank. Red light keeps showing no water. Usually when I finish ironing, I let it cool down & then remove Calc collector & rinse & tip excess water out through anti calc valve along with all the lumps of scale, Now when it cools down- cannot empty through valve only through reservoir hole.
Any suggestions anyone?
Wendy, July 2011
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