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recliner chair wont go down (vegas auto chair)?

the problem seems to be the "transformer" the chair will not return to the "seat" position.
ciar spa 611oo pesaro italy
230-240v~50/60hz 130w
duty cycle2min work,5min pause
typesu15/m1 45/05
SN2010733
THIS IS ATTACHED TO "TRANSFORMER"
FRANK PARKINSON, July 2011