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Why isn't water going into drum of my BEKO WM5120W?

Have a BEKO WM5120W washing machine. Stopped after start of program and start/cancel light started flashing. Manual states that there must be problem with water supply. Checked the pipes under sink and water inlet pipe and all clear. Cleared filter. Can hear water going into machine but not going into drum. any help grateful
Carol, August 2011
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