No you don’t have to replace the whole toilet but new tanks aren’t cheap so try caravan service centre and or caravan breaker for a secondhand model.
You will need;
Manufacturer name, model,..........year and serial number ....for year and serial number look at the weight plate on tow frame and or caravan body nr door for this plate and clean plate take digi picture without the flash and you will be able to read it more comfortable rather than kneeling on the ground. Unsure of model of the toilet? Then go to the thetford website below and look it up under the ‘built in ‘ listing, then continue to the pdf’s once you’ve established the model of the toilet and download the free pdf repair video’s for future reference.
If you are in UK [its a world forum] and need more help on this then post your own reply to your question I’ll see if I can help further.
try www.motorcaravanning.co.uk for new
If you don't know toilet model go to thetfords site look up the 'buiilt in ' toilet list for a match. If you bought from a dealer then ask him where the cassette is as he should have told you it was missing.
Thetford access continue after finding your model to the free pdf repair downloads down load and save to disc or computer hard drive for future reference if the C2 then add an answer to your question it's a C2 I have self compiled help sheet for this model. C3 are fitted to motorhomes or caracan with built in water tank and operate from a none return valve via onboard main pump .The C4 is a manual pump all three toilets are similar.
UK & EUROPE www.thetford-europe.com
Australia www.thetford.com.au (Even get request from Australian campers)
Australia site has stockist list.
HOME PAGE SELECT ENGLISH {if in Australia forget this selection it doesn't come up)
SELECT CUSTOMER SERVICE (top line)
SELECT PRODUCTS FROM TOP LINE
SELECT BULIT IN OR PORTABLE WHICH EVER APPLIES.
SELECT USER INFORMATION FROM LIST ON RIGHT.
SELECT REPAIR INSTRUCTIONS FROM LIST ON RIGHT
SELECT BUILT IN OR PORTABLE WHICH EVER APPLIES.
SELECT SELECT YOUR TOILET SERIES MODEL NUMBER FROM RIGHT LIST.
YOU WILL NOW BE IN THE PDF LISTINGS FOR YOUR RANGE OF TOILETS JUST SELECT THOSE THAT APPLY TO YOUR TOILET AND DOWN LOAD THEM THEY'RE FREE.
AS YOU GO THROUGH WATCH FOR 'ASK THETFORD' ON LEFT LISTINGS
YOU MAY NOT FIND WHAT YOU WANT AND YOU CAN SEND THEM A MESSAGE.
FOR SAFETY REASONS WHICH I AGREE WITH THETFORD DO NOT OFFER REPAIR ADVICE FOR FRIDGES. REFER TO SERVICE CENTRE
bob, August 2011
