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how can I fix my Delta essential sewing machine?

Model MD11871
top sewing needle won't bring up thread from bobbin below. What am I doing wrong?
HAZEL LYNN, August 2011
my sewing machine keep s braking needles . i have used 12 needle s in a month. and it keep s jamming and the needle part will not move at all................... Thank You TINA .

Tina Ann Davison, May 2012
Make sure the needle is perfect first failing that you need to have the machine retimed

ken, August 2011
link Click here to see other fixes for Delta MD11871.