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beko wmc64w?

my machine wont take the conditioner at first it diluted it now wont take any i have cleaned the drawer cleaned the door and the valve at the bottom of machine it seems that the water is not getting to the drawer ??? what can i do to fix this ?
kenny, August 2011
remove the whole soap draw and look up at the conveyor (bit with holes in at top).is it black and gunky blocking the water inlet hole?

ck, August 2011
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