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my grandaughter clock stopped chiming :(?

i have recently bought a 1931 grandaughter clock, when i set her up at home she worked perfect for the first hour, then she would only dong on the hour every hour (just one dong) now she won't even do that! can anyone tell me what might have happened and hopefully give me a simple solution. She is supposed to do Westminster chimes on the hour and part westminster chimes every 15 mins..

looking forward to replies :)
wendyf, August 2011
It may have a chime/silent lever on the side of the dial. Check it's set to chime ; otherwise, it may need a bit of lube.

davidj, August 2011
i have done that :)

wendyf, August 2011
try winding the 3 springs up

wirecutterman, August 2011
link Click here to see other fixes for 1931.