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how can i fix my electrolux EOB53000X GAS COOKER ?

the front right gas ring does not work its only 12 months old . the black knob pushes down but does not turn . can anyone please help .
IAN BELL, August 2011
any ideas anyone ??/

IAN BELL, September 2011
He has no claim on the manufacturer but he has a claim from the retailer under the sale of goods act

Richard Scanlon, August 2011
Things should last a reasonable length of time so call electrolux servicing as a part shouldn't fail that soon.They will try charging you.DO NOT PAY.Ask them to do it as a good will commercial decision assuming it is only just out of warranty!

ck, August 2011
link Click here to see other fixes for Electrolux.