Recently having switched on my boiler I found there was no hot water or heating, not being a bright spark I called out a ferroli plumber who seconds after opening the boiler up identified that I need a new PCB at a cost of £250 which he then dropped to £210 cash !! Having played with a few buttons and gave me the usuall talk I agreed to have it replaced. Can someone please tell me how not to get ripped off by these guys and have a better understanding of my little boiler.

Many thanks Lee.

Lee Dale, September 2006

My Ignition button doesnt seem to light my boiler any time it goes out and we need to use a match - dangerous I know ! Where can I get a replacment and how much should this cost to get supplied and fitted ? Also how often should I get my optima serviced I have had it for 11 years and it has never been looked at ?

mr simpson, January 2007

Lee being a ferroli agent by best advise is to telephone the boiler company themselves and get a list of their local opperatives in your area.difficult to say if you were ripped off as prices vary across the country.

gas boiler service nottingham, September 2006