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Where can can I buy electrical cord? ?

I have a Rowenta Model DX 8600 - while using it the electrical caught on fire, burnt at the cords' base?
1. Is it normal?
2. If I change it - will it work ?
3.Where is nearest approved repair shop
4. live in Zip Code - 94000
Orlando, August 2011
link Click here to see other fixes for Rowenta DX 8600.