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Hoover HED 6612 Runner Support Wheels?

Hi I have a Hoover HED6612. The wheels on the runner supports keep falling off so I ordered some replacement runner support wheels. How do I fit them? Do I have to take the side panels off the machine to remove the old ones and fit the new ones? Many thanks.
Darrell, September 2011
I have the same problem with a Hoover HDS 555 M80. Got the spare parts and no idea how to remove the old ones!

Robert, October 2011
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