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Registering Handsets with their bases?

Please can anyone help me. We bought the BT studio 3100 and have never been able to use them. I followed the instructions to the letter and got as far as the " searching" its been two days now, and no hint of inserting the " 0000" pin code. PLease anyone help.
Tina, September 2011
I would suggest switch them all off, pull batteries out. unplug Main base unit, the one that takes the bt phone line. wait a minute, plug main base back in, and power that handset, go on from there, one after the other. If that fails, I would suggest maybe faulty units/ base unit

SD, September 2011
link Click here to see other fixes for BT.