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poer cable retraction mechanism fault?

I own a Morphy Richards 1400W ,Model 73165, vacuum cleaner. When I pull out the power cable it will not stay out , it keeps trying to rewind itself back into the machine. Could you please advise a possible repair or failing that could you advise a repairer in the Liverpool area.
many thanks any help,
regards,
Joe Mc monagle.
Joe Mc Monagle., October 2011
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