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why will my ravenheat boiler only fire up in auto, not in constant mode?

the boiler fires up fine when it is in timed mode but if i am home during the day and want to turn the heating on the boiler will not fire up, it has to be switched of and left for a few minutes then switched back on, we sometimes have to repeat this process for up to an hour, can anyone help?
racquel, October 2011
link Click here to see other fixes for Ravenheat.