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aeg oko lavamat turbo sensortronic - can't open filter?

We have an aeg oko lavamat turbo sensortronic. It is in rented accommodation so don't know when last the filter was cleaned but I can't open it. Any ideas?
RN, October 2011
If the filter is stuck it is a problem waiting to happen.why wait for a problem when you have the opportunity to fix it before it gets to this stage??
as a landlord it is easier and cheaper to deal with a problem at this stage rather than waiting for it to break something which then becomes an expensive repair

ck, October 2011
why go to the bother . if machine works ok .its up to the landlord to set up a service schedule ,.my advice to you would be to leave well alone .

killerdanny, October 2011
Thanks CK. Yes, think I'll let the landlord have the honour of breaking it!

RN, October 2011
anticlock and pull although if it hasn't been out for a while it might not come out.I have had to break them out due to scale build up etc jamming them in.Get the landlord in if you have tried the above and it will not pull out.Let him break it not you!!!

ck, October 2011
link Click here to see other fixes for AEG Oko.