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lg gr-572 tvf fridge/freezer?

For some reason the fridge part of our fridge freezer is not working, the freezer is working perfectly fine.
I called out somebody through our British Gas cover and after looking at it and calling somebody else for advice he said he can't fix it as the insulation was damaged.
I'd appreciate any help with this.
Kashif, October 2011
Further if you are not confident get a service man the rear panel has a lot of sharp edges, electricity and water do not mix, unplug unplug the appliance. Do not suck the tube just blow. If you do not understand any of this call out LG.

idlea, March 2012
I had the same problem. Ice builds up in the drip tray. Answer empty the appliance and let it defrost for 24 hours.
Unplug the appliance and hoover out the dust from the base of the ff. You will have to take off the lower panel at the back after unpluging the appliance. The defrost water runs down a tube and into a drip tray, this tube must be clear otherwise the ice will build up again. I used a plastic tube, and inserted it to the drip tube and blew into it. Some debric did come out. I also filled it with warm water put a finger over both ends then inserted one end into the tube and blew.
Been ok for 2 weeks now.

idlea, March 2012
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