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Very noisy?

I pick up the phone and as soon as I press to link with the number just dialled I get a racket and can hear nothing -no ringinging of the number -nothing just this noise. When incoming calls I pick up and again only this racket-Noise
What can I do to fix it. I have Sky coming in on this line and this is fine. Upstairs extension--cord phone is fine also. BT Studio 3500
Dee bee, November 2011
try swapping phones over ,to rule out a fault with the phone.

mech monster, November 2011
adsl filter --I do not think so I have added nothing and should I have one of these and where would I get one and would I be able to fit it myself. This phone is not used for a computer --only Sky tv

Dee bee, November 2011
has it got an adsl filter fitted in the circuit somewhere?

Rob, November 2011
link Click here to see other fixes for BT.