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external bell only sounds for 10 seconds and wont stay on?

We have installed a honeywell accenta g4 and when activated the external bell only sounds for 10 seconds even though the set up is for 20 mins the rearm is set up as 3 and the delay time is set up for 12. We have tested the bell and sensors and there does not appear to be a fault
Lee, November 2011
Lee inside the bell box you will find a small black link, it will be set in the test position, just move it to hopefully the 15 mins cut off, proffesional bell boxes do not have a link, but i have seen boxes purchased from electrical wholesalers to have the link.

N, November 2011
Did you press set then reset after putting in the timers?

Alarm, November 2011
link Click here to see other fixes for Honeywell.