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candy grand washing machine not draining?

my candy washing machine remains full of water after cycle, even after a special drain program is used.how can i fix this
steve c, December 2011
clean the filter, at the bottom of the machine, becarefull the water will run out when you unsrew the filter cap , use a bin liner to catch the water, as a bucket will not go down that low.

h, December 2011
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