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How can I fix tr code showing?

Alarm went off early morning, not set at all. Code tr showing, what does this mean and how can it be rectified?
Jan, January 2012
in her case,lafacta,non verba,action not words,call engineer ,

gts, January 2012
GTS and Acorn, even if we said to Jan replace her bell box she wont believe us, so once again let her call someone in who might have an understanding of our favourite alarm panel, and let her spend some hard earned cash,

Nick, January 2012
please dont waste our time jan,you dont even have the manners to reply or say thanks to the guys on here,and yes,its humans who answer you,not machines,so jan,call an engineer out,pay call out fee,then you may appriciate this free site

gts, January 2012
Ditto

acorn, January 2012
tr=tamper return,but since you gave no model or make of panel,no one can be bothered to answer you

gts, January 2012